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Bed & Breakfast is also available
Please ring Charles or
Dee on
01434 681 464, 07900271455 or 07876455620
or e mail us your enquiry on
charles@southlandsfarmcottages.co.uk
&
Booking Terms & Conditions
Booking Terms
These Booking Terms apply to Southlands Farm Cottages our officers, employees and agents (‘we’/’us’/’our’) and the person or legal entity making the
booking or to whom we supply services in respect of the booking (‘you/your’). These Booking Terms are governed by English law and apply to all
bookings except where we agree in writing other terms. By making a booking You are deemed to accept these Booking Terms.
Bookings
Bookings are made and a contract between you and
us comes into effect when we accept a reservation from you. We will accept a
reservation when we have confirmed your reservation and received 40% deposit,
the rest to be received six (6) weeks before start date.
You must be able to enter into a legally binding contract and be over 18yrs to make a
booking.
Online bookings must be paid for using an acceptable and valid credit or debit card.
When a
booking is confirmed, a reservation number is given. This number must be retained for access to the
booking details if cancellation or amendment is necessary.
Booking & Payment Options
1. Online (immediate payment and booking).
2. By telephone with credit card, (immediate confirmation with payment).
3. By post ( Confirmation when cheque is cleared).
 Download
a Booking Form here.
Full Payment
The balance is due 6 weeks prior to the commencement of the holiday.
Cheques should be made payable to 'C. McGowan'.
This cannot be accepted as a booking until you have received confirmation,
either by e-mail or post.
Prices
All published rates include VAT where applicable (and local taxes) at the current rate.
Rates are per cottage per week (See
Tariff). If you have selected supplements they will be added to the total price of the
booking. Rates do not include other costs you may choose to incur during your stay (unless otherwise stated).
Rates quoted are correct only for the specific number of guests, nights and dates shown. Should You change the number of guests, dates or room nights, then the rates are subject to change.
Availability
In the rare case that due to unforeseen circumstances we cannot deliver
your requested accommodation, You will be offered alternate accommodation or a full refund.
Arrival and departure
Changeover day can usually be any
day, though we prefer Saturday. Check-in is from 4pm to 10pm. Check-in times
outside of those specified must be confirmed with us prior to arrival. Check-out
on day of departure is at 10am.
Cancellations
If
you cancel your booking more than 6 weeks before the scheduled check-in time on the date of arrival, a refund of the amount paid will be processed to
your credit or debit card within 5 working days. A cancellation charge of 20% of the booking will be applied.
This will be deducted from your deposit.
If
you cancel your booking within 6 weeks of the scheduled check-in time on the date of arrival, a charge equivalent to the total
booking price that includes any supplements selected by you will be levied. If the cottage can be re-let a refund will be given minus a cancellation charge
To make a cancellation
you must call us on 01434 681464 and quote your reservation number, name and check-in date and have details of
your credit or debit card available.
Amendments
To amend
your
booking, call Us on 01434 681464. If you amend your booking within 48 hours of the scheduled check-in time on the date of arrival, and as a result
you cancel any room night with less than 48 hours notice a charge equivalent to the total price (including any supplements selected by
you) for that room night may be levied.
All additional goods and services purchased during your stay must be paid in full on presentation of invoice at check-out.
Smoking policy
All Cottages are non Smoking
Pets
Regrettably, we cannot accommodate pets
Broadband
£5 per day or £20
per week, payable at time of booking
Insurance
It is recommended that you have holiday insurance.
Conditions of stay
We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and to enhance the comfort and well-being of our guests. If you would like to check our conditions of stay please contact us.
We reserve the right to terminate
your booking immediately without being liable for any refund or compensation where
you engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.
Liability
Other than for death or personal injury caused by our negligence or misrepresentation,
our total liability to you is limited to the price of the booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will
we be responsible for any indirect or special damages.
We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond
our reasonable control.
You are responsible for any damage or loss caused to
us or our property by your act, omission, default or neglect and you agree to indemnify
us and to pay us on demand the amount reasonably required to make good or remedy any such damage or loss.
Data protection
We may process the information you provide to
us for the purposes notified by us to the Information Commissioner. By making a
booking, You consent to this processing of information
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